|Title:||Behavioral Health Coordinator|
|FSL Location:||Corporate (12thSt/Thomas)|
STATEMENT OF WORK:
The Behavioral Health Coordinator is an important part of the clinical team which includes Nurses and a Behavioral Health Consultant. They help clients and team members navigate, communicate and advocate for clients’ health needs, and assist with self-management activities. The Behavioral Health Coordinator helps team members develop and implement self-management plans that are individualized, strength and recovery based. Provides ongoing clinical case management services to high risk clients. Performs job functions in office and in facilities in accordance with agency procedures regulatory rules, laws and contracts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Coaches team members across the health care continuum to assist clients to achieve the optimal clinical outcomes.
- Provides timely screenings to new clients and annual assessments for all clients according to regulatory timeframes.
- Reviews and approves treatment plans and completes discharge summaries as a BHP.
- Acts in a leadership function with process improvement activities.
- Evaluates the medical necessity and appropriateness of care.
- Establishes and promotes a collaborative relationship with physicians, payers, and other members of the. healthcare team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
- Educates internal members of the team on treatment planning, case management, advocacy and managed care concepts. Facilitates integration of concepts into daily practice.
- Represents the agency with external stakeholders as assigned, and works closely with the AGL and ABHTH team members.
- Provides support including direct clinical training and continuing professional development that meets individual clinical and staff needs.
- Provides on-call administrative coverage.
- Works cooperatively with the members of management in assessing, implementing and evaluating training programs for staff competence and for meeting regulatory agency guidelines.
- Demonstrates knowledge of evidenced based care of chronic medical and behavioral health conditions. Applies this knowledge to coach members and staff toward adherence and improvement.
- Screenings, intakes for new clients- shared as part of the clinical team.
- Discharge summaries for all clients.
- Initial and annual assessments (including annual treatment plans and crisis plans) for all clients.
- Reviews and signs treatment plans completed by BHTs in AGL and ABHTH program and provides feedback and coaching as needed to improve the quality of documentation.
- Assists in the coordination of post-hospital discharge planning, care coordination and wellness activities for prevention of psychiatric readmissions and emergency department utilization.
- Provides clinical oversight and education to team members along with the clinical leadership team.
- Completes treatment plans.
- Conducts group therapy and/or individual therapy.
Case Management Duties
- Completes chart audits and reviews clinical documentation related to assessments, service plans, progress notes, and other required clinical documentation and provides feedback and recommendations for quality improvement and compliance.
- Assures that all appropriate professional standards, licensing, and certification requirements are maintained as directed by the local RBHA, state and federal agencies. In addition, provides support to program staff involved in licensing, performance and quality improvement, clinical oversight, and clinical skills training.
- Provides clinical expertise and input as a member of the interdisciplinary team when needed for high risk clients in regards to symptom management, access to appropriate services and appropriate discharge planning.
- Completes Continued Stay Reviews (CSRs) – shared responsibility with nursing team.
- Interfaces with licensure and auditing entities as needed.
- Works with program leadership in responding to grievances, appeals, complaints, and critical incidents such as IAD (incident, accident, or death) reports. Provides assistance and follow-up to quality of care concerns.
- Attends meetings and supervision as assigned by supervisor.
- As a Licensed Behavioral Health Professional, (BHP), maintains licensure and completes all required documents, provides all signatures in required time frames as required.
- Performs other duties and works on special projects that are consistent with the general clinical duties of the position.
- All other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Excellent organizational skills.
- Ability to work independently, demonstrate initiative with a minimal need to verify work.
- Excellent communication skills (verbal & written).
- Valid Arizona driver’s license and insurance.
- If driving FSL vehicle, must maintain valid driver’s license and be insurable by FSL.
- Must have, or be able to obtain, Level 1 Fingerprint Clearance Card through a background and fingerprint clearance through the Department of Public Safety.
- Must not have any restrictions for physical work for which reasonable accommodation cannot be made.
- Uses good judgment and maintains effective boundaries when sharing information about company with staff, other providers, and members of the community.
- Demonstrates sufficient knowledge and understanding of human behavior and of general mental health issues, treatment planning and the field of human social services to work towards the rehabilitation of the client.
- Ability to train and provide clinical oversight to behavioral health staff.
- Knowledge of state health services systems and regulations.
- Culturally competent and sensitive to individualized client treatment needs.
- Knowledge of the level of care criteria for mental health treatment.
- Strong team player and collaborative presence in the facilities.
- Able to provide clinical oversight and training in both individual and group formats.
- Able to manage competing priorities in a fast-paced, highly demanding work environment.
- Strong computer knowledge including Microsoft Word, Excel, PowerPoint and SharePoint.
WORK EXPERIENCE AND EDUCATION:
- Associate Licensed Behavioral Health Professional in one of the following areas: (LAC, LMSW).
- Independently Licensed Behavioral Health Professional in one of the following areas: (LPC, LCSW).
Great benefits including: Medical, Dental, Vision, Life, EAP, 403(b), FSA, PTO, and 10 Paid Holidays
***Military Personnel Encouraged to Apply.***
FSL is an Equal Opportunity/Affirmative Action Employer, M/F/D/V. DFWP. FSL believes that diversity leads to strength.
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